Lead Application Engineer

What you´ll do

• Leads or drives successful execution of global/regional SBU adhesives projects (ACE, Inno/ADP, etc.), including adhesives product recommendations, customized product applications, new product demonstrations and troubleshooting.
• Recommend adhesives solutions and perform technical visits (meeting, trials, demonstrations, troubleshooting, audits etc.) for customers with documentation.
• Proactively partner with Sales to identify, evaluate, uncover new business opportunities and accelerate opportunities conversion
• Works effectively on SBU and/or Regional specific projects. Lead and coordinate with project team, contribute to project plans and support the team to deliver project goals.
• Project management and coordination on technical aspects of product application. Is responsible to collaborate closely with global team, accelerate developments and align on key projects and business priorities
• Works with application equipment and support process optimization to provide solutions to enhance customer processes.
• Perform the laboratory work (incl. prioritization) for samples coming from customers and report technical results to customers.
• Communicate technical outcomes effectively, preparing reports and recommendations
• Deliver product application and/or technical training for customers and internal team
• Reports quality issues / customers claim to relevant parts of the organization.
• Responsible for directly communicating with sales, marketing, Innovation, Application Engineering team or project team members.
• Share knowledge and experiences with team members.
• Promotes internal SBU Innovations and best learning cross accounts.
• Respects and promotes the internal Henkel SHEQ rules.